FAQ & Contact

FAQ’s

Looking for answers to your questions? Booyah! We have answers. Chances are you’ll find your answer here. However, if we missed the mark please use the form below and we’re happy to help!

Pre-Race

What is Packet Pick Up? Why is it important that I attend?

Packet Pick Up (PPU) is where you will go to officially check in to the event. This is usually held at a local running/triathlon store. You’ll have the opportunity to meet some of the team, ask questions about the event, pick up your event bib, shirt, and goodies. You’ll also be able to pick up any last minute race needs from the store.

Do yourself a favor: take the time to come to packet pick up.You’ll be thankful on race morning. If you don’t make it to PPU at the designated time/location, you will need to show up extra early on race day to pick up your packet.

What do I need to pick up my packet?

Coreterra Racing requires a smile and a good attitude in order to pick up your gear.

Can someone else pick up my packet for me?

Yep! Please fill out the packet-release-form and give it to your pal to bring in.

I’m super bummed that I signed up, but can’t make the race anymore. What are my options?

Unfortunately, we are a non-refundable event. Costs to produce the races are typically spent weeks and even months prior to the event. Thank you for understanding. With that said, you may still be in luck! You can transfer to a friend or family member up to 15 days prior to the event.

How are age groups determined?

For USATF sanctioned events, an athlete’s age is determined based on the the race date.

Race Related

Still have questions? 

Please email us by using the form below and you may see your question added to this page! (No, you don’t get a prize)